3CX v10 Service Pack 5 Released

3CX has just posted a new release of 3CX Phone System 10, build 22686. This service pack fixes numerous Wallboard issues and also adds a new and important caller id feature. To download this update, simply login to the 3CX Windows Management Console from Start, All Programs, 3CX Phone System, Windows Management Console and navigate to the 3CX Phone System Updates node.

New Features, Improvements and Bug Fixes

New: The ability to hide caller ID information for external calls in 3CX MyPhone (Incoming and Outgoing). Calls made or received from these Extensions will show Private Number on other user’s 3CX MyPhone. To enable this feature click on Extensions, Edit extensions, Options, and enable the option “Hide CID Information in 3CX MyPhone”

Fixed: Wallboard – Abandoned call statistics now show total abandoned/failed queue calls
Fixed: Wallboard – Callback calls were not added to total calls. Failed callbacks were not adding up properly
Fixed: Wallboard – Windows firewall exception for Abyss installations was not implemented (port 4516 TCP) – requires full installation. (You can do this manually from Control Panel/Windows Firewall/Allowed programs/Add port 4516 TCP
Fixed: Statistics were not being displayed in the Wallboard
Fixed: Call Reporter – Call records for Russian Timezone now are displayed correctly
Fixed: Issue in 3CX Updater not able to update because of zlib1.dll
Fixed: Validation in Dial Codes page – Dial Codes cannot contain the # sign. Only * and numbers are allowed. Dial codes have to be unique
Fixed: Desktop components installation clean-up of My Documents folder on un-installation
Fixed: 3CX MyPhone – Sometimes agents member of queues were being displayed with incorrect logged in or logged out status
Fixed: Answered calls in 3CX MyPhone Queues Tab were not counted correctly for certain calls
Fixed: Missed, Dialled and Received calls in 3CX MyPhone Call History tab were displayed with incorrect time details
Fixed: Bug in Caller ID for external calls via VoIP Provider/PSTN Gateways that forward to an internal extension with Ring My Mobile Simultaneously
Fixed: Variables in Outbound parameters for $OutboundCallerID and $OriginatorCallerID are now respected in Ring my mobile calls and rebound calls
Fixed: Multiple select a number of extensions and apply BLF key configurations to all selected extensions. Respective provisioning files are now updated
Improved: Cisco SPA Phone provisioning template – Set “Referor Bye Delay” = 0. After a failed blind transfer, the first 4 seconds of audio were missing and after a successful blind transfer, the transferrer remained connected for 4 seconds