If you have been using older Polycom phones such as the IP501/IP601 you are very likely to run into some problems with the current version of 3CX. With the latest updates there have been changes made to the Polycom template file which are not compatible with the older model phones. Granted, these older [...]
Polycom phones are very popular with trixbox Pro but many people don’t realize just how easy they are to get up and working. The key to really making things as simple as possible is to be running a good DHCP server that can push out Option 66. With this DHCP scope option set, Polycom phones automatically provision themselves with trixbox Pro.
Since 3CX has built-in support for Polycom IP Phones, this makes getting them up and running fairly simple. In this video Kerry shows you how to setup a Microsoft DHCP Server for Option 66, how to setup the extensions to use the auto-provisioning feature of 3CX and then how to customize the Polycom templates to make them work even better.