3CX has just announced the release of 3CX Hotel Module Version 2. This version of 3CX Hotel Module is designed to work with 3CX Phone System Version 10 and provides an entire suite of features designed specifically for the hotel industry.
If you are using MyPhone within 3CX v10, you may already be utilizing the Presence system so other people in your company can see if you are Available, Away, or Out of Office. One of the issues you may be facing is people getting up and walking away from their desk without changing [...]
The 888VoIP team has just returned from ITEXPO 2011 in Austin, TX. This season’s show featured a huge assortment of hardware and software vendors as well as service companies covering a wide range of products and services. In the 888VoIP Pavilion, we featured 3CX, Patton Electronics, Panasonic IP Phones, CyberData Paging and Intercom devices, and [...]
One of the features that really makes the 3CX phone system stand out is the MyPhone interface. MyPhone allows you to easily manage your calls, enables drag & drop call transfer, call parking, instant messaging, Outlook integration and much more.
This version was tested with the following Android phones:
HTC Wildfire S : Android 2.3.3 HTC Wildfire : Android 2.2 HTC Desire : Android [...]
Many office workers struggle with cryptic dial codes and complicated processes to manage calls and most users only utilize 20% of the features of their phone system. The MyPhone Desktop Interface for 3CX provides easy and innovative access to the features of the 3CX phone system as well as simple drag and drop call management.
One of the features within 3CX that few people know about, let alone understand how to use, is Group Permissions for extensions. During this article we will examine how Group Permissions work and some best practices on how to implement them to provide the most control within your 3CX deployments.
3CX continues to improve and enhance the latest version 10 release of their popular IP PBX system for Windows. This time its a nice service pack release with a number of new enhancements as well as bug fixes. It’s very obvious that 3CX is taking the new MyPhone interface seriously as much of [...]
These days, with the rapid growth of smartphones and an emphasis on mobility, we are blurring the lines between being in the office and away from the office. Modern phone systems need to address this and offer multiple ways of routing calls to different users as well as be customizable to suite a [...]
With 3CX version 10 there is now a new add-on called the Call Center Edition which adds additional features to the call queues such as additional ring strategies, wrap up time, and call back features. During this video we go through these new features and show you how they [...]