Blog

Preparing Workspaces for Gen Z: VoIP & the New Workforce

Gen Z, the upcoming contemporaries of Millennials, are beginning to enter the workplace. While there are similar needs of both generations, Gen Z exhibits some significant differences. Over the past handful of years, businesses’ main focus has been on understanding and appeasing the Millennial worker. With the influx of Gen Z employees, businesses now need to assess this different generation. What devices will work best for the Gen Z associate? This up-and-coming workforce cannot be thought of as merely “Millennial...

October 9, 2018Read more...

Polycom DaaS: Benefits of Leasing VoIP Phones

Device-as-a-Service (DaaS) is a term that has been frequently appearing as of late. Due to its newfound popularity, the concept has piqued the interest of many ITSPs and rightfully so. DaaS allows Service Providers to offer VoIP hardware equipment as a per-user monthly rental, instead of solely offering the traditional up-front purchase. Both the ITSP and the customer can benefit immensely with DaaS. By utilizing the Polycom® DaaS program, ITSPs are able to lease out Polycom phones and, in turn,...

October 3, 2018Read more...

The WP820: Grandstream’s First Cordless WiFi IP Phone

Many environments demand that associates be able to roam free while making and receiving calls. For these businesses, the Grandstream WP820 will become the go-to option. Dual-band WiFi technology enables advanced roaming support, allowing users to walk and talk with no restrictions. Ideal for any office, warehouse, store, hotel, medical facility, or construction site, this portable wireless phone is designed for any user who requires mobility, durability, and an interruption-free voice solution. Key Differentiators of the WP820 The portable, durable, and flexible WP820...

September 27, 2018Read more...

Why Should Service Providers Use Patton Cloud?

As a Service Provider, you want to ensure that you possess the proper tools and platforms to provide your customers with the best experience. Patton has released its revolutionary service, the Patton Cloud, that accelerates and aids SPs in making the transition to converged ALL-IP networking, IoT, and telephony services. Traditionally, it has been challenging to efficiently deliver quality, security, manageability, and flexibility of these next-generation services, especially when trying to control costs. Many issues needed to be addressed at the...

September 24, 2018Read more...

Getting Started: The Grandstream GDS Door System Series

Regardless of whether your customer is a business, apartment complex, warehouse facility, school, hotel, or medical office, physical security and facility access are important. Most businesses need a device that tracks, manages, monitors, and restricts access to a physical building. The Grandstream GDS series of IP Door Systems will be a security game-changer for any customer. These devices provide access and security to buildings through a built-in intercom, IP video surveillance camera, keyless entry, and other state-of-the-art features. Main Features of...

September 13, 2018Read more...

The Advantages of Leasing Yealink: The New DaaS Program

The reality of paying a hefty up-front cost on VoIP equipment can be cringe-worthy. To minimize that reaction from your customers,  you need to implement a monthly OpEx option: leasing. With the Yealink Device as a Service (DaaS) program, Service Providers can now supply end-users with a turnkey, single monthly platform. DaaS eliminates those high upfront hardware costs (CapEx) and replaces them with a monthly rental price. Instead of selling hardware and services, Service Providers are now fully in charge of...

September 6, 2018Read more...

888VoIP Announces New West Coast Distribution Facility

888VoIP, a top distributor of VoIP hardware and software solutions, has announced today the recent investment and expansion in a second distribution facility in Reno, Nevada. The need for this additional space comes as a response to continual business growth, the addition of new manufacturers, and development of West Coast markets. The operational expansion will benefit both 888VoIP and partners alike. With the new Reno facility, companywide warehouse and provisioning space will have tripled over the past three years. The new...

September 5, 2018Read more...

How Polycom® Acoustic Fence™ Revolutionizes Call Quality & Clarity

Background noise is one of the biggest deterrents of an effective phone call. Often times, associates find themselves scurrying into an unoccupied conference room, break area, or even their car when taking or making an important call. This disables them from conducting a fully productive meeting, which should have been held conveniently at their desk or work space. Polycom® knew that background noise was one of the biggest concerns for call quality and developed the Polycom® Acoustic Fence™ to improve...

August 21, 2018Read more...

Understanding SD-WAN and Edgewater’s Solution for the SMB

Software-defined wide area network solutions, commonly referred to as SD-WAN, are exploding. Enterprises began expressing specific concerns and needs for networking, which could only be met by this technology. In turn, SD-WAN growth has been monumental and sources predict that SD-WAN infrastructure and service revenue will reach over $8 billion in sales by the year 2021. As businesses begin to deploy 3rd platform technologies to achieve digital transformation and public cloud-based SaaS continually increases, we will see SD-WAN rise steadily....

August 13, 2018Read more...

Why Upgrade Your Desk Phone to a Video Phone: the Grandstream GXV3370

It's 2018 and there may be times when both budding and established businesses question the usefulness of a desk phone. With a trend towards telecommuting, constant utilization of smartphones, and more time spent away from the desk, why use a desk phone? Although these are thoughtful considerations, desk phones are still extremely relevant and play an irreplaceable role in business communication. IP desk phones sport more functionalities than other devices and can support a multitude of significant features: call recording,...

July 19, 2018Read more...