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The Top 5 VoIP Accessories That Your Business Must Have

Business owners know the importance of having the right phone system, but do they understand the benefits that come from having complementary accessories? VoIP implementation better equips businesses for communication, putting them ahead of the competition; however, a VoIP phone system is only as good as its accessories. VoIP systems come in many shapes and sizes and there are a few common accessories that every stakeholder ought to know about. Here are five that you should consider when investing in...

October 17, 2017Read more...

How To: Upgrade Your 3CX PBX Key to a Commercial Edition

It's time for you to upgrade your free 3CX PBX Edition key to a Paid Standard, Professional or Enterprise Key. But, how do you go about doing this? Fortunately, there are two different ways to go about upgrading your free 3CX PBX Edition key. The first method, which is the easiest way to upgrade your key, involves contacting your sales representative to simply upgrade your existing free key. Once the key has been upgraded, you will just need to reboot the...

October 10, 2017Read more...

CPE Architecture: When Does ALL-IP Equal All-in-One? [Part II]

In Part I, we introduced the idea that multiple factors govern the best decision about CPE architecture. Now we will dig deeper into what some of those factors are. .. Market Segmentation—Economies of scale First, not all customers are the same. Customarily the telecom market can be roughly segmented into three categories: residential, large enterprise, and small-to-medium enterprise (SME). This post is Part II in a series about the tradeoffs with single-unit versus multi-unit CPE architecture. Part I introduced the various configurations for covering OSI layer functions.  >>Read...

October 5, 2017Read more...

It’s Crowded in Here: The Importance of MIMO in a WiFi Dominated World

Internet used to be a measly dial-up connection that only a handful of families had access to at home. Now dial up is no longer in existence, and just about any device you can think of comes WiFi enabled, from refrigerators to door locks. We use more WiFi than ever before and expect to have it while grocery shopping, while at work, and even on airplane trips. With the rise of WiFi-enabled devices and the increasing dependence on the need for...

October 2, 2017Read more...

For Customers, Service Quality During This Period Matters Most

When does the customer experience matter most? The last six months before the contract renewal date. The first year. The first 30 days. Solutions to 6 More PBX Challenges- Read Now! If you answered C, you’re correct. The bulk of customer problems will arise in the first 30 days of service. While it’s important to have happy customers through their entire lifecycle to avoid churn, it is imperative that providers have the tools necessary to get service deployed quickly and seamlessly. In a previous...

September 29, 2017Read more...

4 Reasons Businesses Use VoIP Technology

Why Do Smart Businesses Choose VoIP Technology? Voice Over Internet Protocol, often shortened to VoIP, describes a phone service over the Internet. If you are not currently using VoIP, you are using a regular phone line - a Packet-Switched Telephone Network (PSTN). But recently, there has been a large move by businesses to move from PSTN to VoIP. VoIP is a "digital telephone service" that is replacing your traditional analog circuit and it works with a variety of different devices. Businesses Save...

September 28, 2017Read more...

CPE Architecture: When Does ALL-IP Equal All-in-One? [Part I]

The telecom world is going All-IP. Meanwhile, service providers must select network-access technologies—based on price, bandwidth, and geographic coverage—for their evolving SME offerings. For customer premises equipment, multi-box (modem + router + gateway) and single-box (IAD) solutions must be evaluated. So, what are the pros and cons? All-IP Introduction The telecom world is going All-IP. Such aspects as service quality, security, and reliability are under heavy scrutiny. Equipment vendors, service providers, and consultants are developing and promoting solutions to these open and ever-evolving challenges. This article explores the topic from the perspective...

September 25, 2017Read more...

How Can My Small Business Benefit From a VoIP Phone System?

Your growing company can't afford to stagnate in any area. Are your communication methods falling behind? VoIP wireless phone systems do more than just let you talk to your coworkers. They also augment your capacity to engage in critical business practices. These are just some of the perks that you can leverage. Enhanced Productivity The top VoIP phone systems integrate seamlessly with diverse software and hardware tools. For instance, Forbes recommends that companies use Skype for Business and other VoIP implementations to...

September 21, 2017Read more...

Why Should You Become a Yealink Reseller?

Becoming a VoIP reseller is a once-in-a-lifetime proposition that inherently lends itself to success. Although no business model is guaranteed, this is a unique time in the history of communications. Increasing numbers of companies and private individuals are switching to digital telephony, so the data networks they use are becoming more robust. Serving as an intermediary bridging the gap between highly technical systems and non-technical users is a great niche to fill. Of course, it's even better to establish yourself as...

September 19, 2017Read more...

6 Conference Phone Features You Should Not Overlook

While it should not be a daunting task, selecting the proper conference phone can be a difficult duty. It can be a challenge to identify a solution that will contain all of the features that are critical to have. Before settling on a conference phone, there are a few features to not overlook. Bluetooth® Connectivity Conference phones with Bluetooth connectivity will open up a whole new world in your office environment. The Bluetooth feature will allow you to quickly and easily pair and...

September 15, 2017Read more...