ITEXPO 2018

888VoIP Joins ITEXPO 2018 as a Platinum Sponsor

On October 20th, TMC announced that 888VoIP has signed on as a platinum sponsor for ITEXPO being held February 14-16, 2018 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida. ITEXPO is the only event dedicated to exploring communications solutions for the enterprise mid-market, resellers and service providers. ITEXPO is the annual meeting point where buyers of communications hardware and services can sit face-to-face with hundreds of manufacturers and solutions providers in one place, for three incredibly productive days. 888VoIP [...]

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Sennheiser MB Pro 1 UC

888VoIP Review: The Sennheiser MB Pro 1 UC

Successful VoIP implementation is determined by many different things, particularly the end user experience. Smart businesses know that choosing the proper VoIP accessories to accompany a phone system is critical and this includes choosing a headset. Sennheiser, a trendsetter in the audio industry since 1945, designs headset solutions that immerse users into a conversation and the Sennheiser MB Pro 1 UC is no exception. What We Loved: Long-Lasting Comfort Are your end users wearing their headsets for extended periods of time? For [...]

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5 Reasons Why Businesses Need Snom VoIP Phones

There are many different VoIP business phone systems available on the market, and with so many options, it’s difficult to make the best choice. One player, pioneered in Germany, has been standing out amongst the competition: Snom Technology. Recently acquired by VTech®, Snom VoIP phones offer more than other VoIP business phone systems. The reasons to discover Snom are vast and the top reasons we believe you need to switch to Snom include: The Variety of Products Can many VoIP phone [...]

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888VoIP & CloudCo Partner: Now Offering Edgewater Networks’ Cloud2Edge Complete

888VoIP, a leading distributor of VoIP solutions, has announced that it has partnered with Edgewater Networks, the leader in Network Edge Orchestration, and 888VoIP-affiliated company, CloudCo Partner, to offer a hosted version of Edgewater Networks’ Cloud2Edge Complete solution. As a Cloud2Edge Universal Partner, CloudCo Partner will offer Cloud2Edge Complete which bundles all the tools and services needed for advanced network monitoring and management into a single monthly price. Cloud2Edge Complete is a subscription-based solution that dramatically lowers the cap-ex burden [...]

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Deploying VoIP the Right Way: Essential Keys to Success

Your VoIP implementation is more than a future business improvement. If successful, it will eventually become critical to the way you work. It’s worth doing everything in your power to keep your system functioning flawlessly. Are you wondering how to get started? We’ve created this simple list of essential keys to success that you can’t afford to overlook. Whether you’re starting a small business, looking to improve your corporate communications, or are a reseller, you should definitely understand how to [...]

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The Top 5 VoIP Accessories That Your Business Must Have

Business owners know the importance of having the right phone system, but do they understand the benefits that come from having complementary accessories? VoIP implementation better equips businesses for communication, putting them ahead of the competition; however, a VoIP phone system is only as good as its accessories. VoIP systems come in many shapes and sizes and there are a few common accessories that every stakeholder ought to know about. Here are five that you should consider when investing [...]

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How To: Upgrade Your 3CX PBX Key to a Commercial Edition

It’s time for you to upgrade your free 3CX PBX Edition key to a Paid Standard, Professional or Enterprise Key. But, how do you go about doing this? Fortunately, there are two different ways to go about upgrading your free 3CX PBX Edition key. The first method, which is the easiest way to upgrade your key, involves contacting your sales representative to simply upgrade your existing free key. Once the key has been upgraded, you will just need to reboot [...]

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CPE Architecture: When Does ALL-IP Equal All-in-One? [Part II]

In Part I, we introduced the idea that multiple factors govern the best decision about CPE architecture. Now we will dig deeper into what some of those factors are. .. Market Segmentation—Economies of scale First, not all customers are the same. Customarily the telecom market can be roughly segmented into three categories: residential, large enterprise, and small-to-medium enterprise (SME). This post is Part II in a series about the tradeoffs with single-unit versus multi-unit CPE architecture. Part I introduced the various configurations for covering OSI layer functions. [...]

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It’s Crowded in Here: The Importance of MIMO in a WiFi Dominated World

Internet used to be a measly dial-up connection that only a handful of families had access to at home. Now dial up is no longer in existence, and just about any device you can think of comes WiFi enabled, from refrigerators to door locks. We use more WiFi than ever before and expect to have it while grocery shopping, while at work, and even on airplane trips. With the rise of WiFi-enabled devices and the increasing dependence on the need [...]

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Edgewater Networks

For Customers, Service Quality During This Period Matters Most

When does the customer experience matter most? The last six months before the contract renewal date. The first year. The first 30 days. Solutions to 6 More PBX Challenges- Read Now! If you answered C, you’re correct. The bulk of customer problems will arise in the first 30 days of service. While it’s important to have happy customers through their entire lifecycle to avoid churn, it is imperative that providers have the tools necessary to get service deployed quickly and seamlessly. In a previous post, Poor Customer [...]

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